Welcome to the American Express® Merchant network
"On behalf of American Express, it's my pleasure to welcome you to our Merchant network site. Whatever your size, industry or location, we have a wealth of tools and resources available to help your business – from logos and supplies, to online account management, to fraud tools. You can also listen to stories from fellow Merchants about their experiences with our tools and resources.
I hope you find this information valuable."
I hope you find this information valuable."
Kim Goodman
President, of Merchant Services Americas

Starting Out
A little over 22 years ago, Gabrielle Carlson started designing women's clothing out of a small New York City storefront. As one of the few female small business owners in the neighborhood, she was delighted when American Express reached out to her about accepting the Card. Gabrielle has enjoyed great success since then. She still works out of that same storefront, dressing many of the same women, and still proudly accepting
American Express Cards. Learn how American Express can help your business.
American Express Cards. Learn how American Express can help your business.


Value of Card Acceptance
For ten years, Maureen built up a solid client base at M. Mcleod Salon. She was hesitant to accept American Express because of what she had heard about higher costs. But after hearing repeated requests from customers, she did some research, and found that costs were much lower than she thought they would be, and that the fee structure was much easier to understand than that of the other cards she accepted. Her customers are thrilled that she now accepts American Express. Find out more about the value of American Express Card acceptance.


Logos and Supplies
When Becky opened her doors in 2005, she wanted to stand out and establish credibility and prestige with her customers. That’s why she has been accepting American Express from Day 1. She proudly displays an
American Express decal in her window to attract high spending, loyal, returning customers. Find out more about how American Express logos and supplies can help you grow your business.
American Express decal in her window to attract high spending, loyal, returning customers. Find out more about how American Express logos and supplies can help you grow your business.


Online Account Management
Formerly a pastry chef, Dorian recently started his own organic skin care line, Mr. Snuggleup's Soap Company. Since Dorian makes and sells all of his products himself, he has little downtime and is always on the go. By managing his American Express Merchant Account online, he can access his billing records or check on transactions 24/7. And to save money, he opted to receive his statements electronically. Read about the many ways that Online Merchant Services can help you manage your Merchant Account.


Dispute Resolution Tips
The owner of Face to Face NYC, Enrique Ramirez has been accepting American Express Cards at both his spa and online store since he opened in 2004. By following American Express guidelines, Enrique has been able to implement steps to limit Disputes. He is pleased that American Express takes the time to hear his side of the story when issues arise. Learn more about how American Express can help you avoid Disputes and Chargebacks.



